

Shipping usually takes 3–7 business days, depending on your location and order type. You’ll receive an estimated delivery date at checkout.
Yes, we offer worldwide shipping to most countries. Delivery times may vary based on customs and regional logistics.
We provide free shipping on orders above a set minimum amount. Standard shipping rates apply to smaller orders.
Absolutely—once your order ships, you’ll receive a tracking link via email or SMS to follow your package in real time.
Yes, we provide express and priority delivery options for customers who need their orders faster than standard shipping times.
Since every outfit is custom-made, we accept returns only for issues related to stitching faults or incorrect sizing from our side. Our goal is to ensure every customer receives the perfect fit and quality.
Simply contact our support team with your order number and a brief description of the issue. We’ll guide you through the return or correction process step by step.
If the mistake is on our end—like stitching errors or design flaws—we cover the return shipping. For other reasons, customers are responsible for sending the item back.
Refunds are processed within 5–7 business days after we receive and review the returned item. You’ll be notified as soon as your refund is approved.
Yes, if you prefer, we can adjust, alter, or remake your outfit at no extra cost in cases where the issue is our error. Exchanges for other reasons may include a small service fee.
Items must be unused, unwashed, and in their original condition, with all tags and accessories attached. We cannot accept returns for worn or altered pieces.
